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Moving Quickly On Mobile Health
One striking aspect of the project is how quickly the app went from conception to fruition. It was launched for iPhone on Sept. 20 and Android on Sept. 27 but was conceived only about six months before that, Ciulla said.
“It’s about six months to develop the concept, do business case analysis, scope it, write up requirements and specifications, and then run it through a lot of testing,” he explained.
In the testing phase, the T2 team, composed of psychologists, project managers, Web designers, and 3-D animators, went through the nuts and bolts of the application to ensure that it functioned on the two mobile platforms. Now that the application is available free to the public, the team can obtain user feedback to help improve the usability of future iterations.
“Users can go to the app store and give feedback that way,” Ciulla said. “There’s also a mechanism that can drive questions directly to our team.”
As of April, the application had been downloaded approximately 2,500 times from the iPhone and Android sites and had been used about 13,000 times. The latter number is the most informative, Ciulla said, because it shows that providers — or at least a portion of them — are using the application more than once, as it was intended.
Formal studies using the application also are being developed, Ciulla said.
The Provider Resilience App is the latest in a series of mobile applications T2 has developed targeting PTSD and its effects. They partnered with VA to create PTSD Coach — an application for servicemembers suffering from PTSD — and are working on a companion piece called PTSD Family Coach.
Ciulla said he does not expect this newest app, directed at a much smaller audience, to be as popular as PTSD Coach, which had 100,000 downloads in its first year.
It is no less important, however, he said, explaining,. “Supporting a well-educated cadre of providers that do this work is as important as creating applications targeted at stress for servicemembers.”
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