2011 Issues   /   October 2011

Fortuitous Mass-Casualty Training at Pentagon Saved Lives 10 Years Ago

USM By U.S. Medicine
October 5, 2011


Retired Lt. Gen. (Dr.) Paul K. Carlton Jr., right, directs responders after the Pentagon attack Sept. 11, 2011.

WASHINGTON — Mass-casualty management planning that occurred at the Pentagon in the months and days before 9/11 helped medical personnel respond appropriately and saved American lives, according to  retired Lt. Gen. Paul K. Carlton Jr., MD, who was involved in that planning as the Air Force surgeon general.

“I have no question that it helped tremendously,” Carlton told U.S. Medicine. In what he said was “providential” and not coincidental, that training actually involved the scenario of having a plane hit the Pentagon.

Last month, the nation reflected on the 10th anniversary of 9/11. For Carlton, that day has deep personal significance. He was at the Pentagon assisting in rescue and treatment of the victims injured when American Airlines Flight 77 hit defense headquarters, killing all 59 passengers aboard and 125 workers within the Pentagon. He was the most senior military medical officer at the Pentagon when the plane struck.

The Airman’s medal citation that he was awarded for his contribution on Sept. 11 gives a snapshot of what he encountered.

“Gen. Carlton entered a room filled with chest-high debris. Although half the room was engulfed in flames and smoke-filled, Gen. Carlton and several other rescuers located a trapped victim who was stuck under some fallen debris. The men could see the trapped victim but could not quite reach the man. One of the rescuers cleared the debris, while Gen. Carlton tried to pull the victim free. He then placed a water-soaked T-shirt on the victim’s face to aid his breathing. The victim was roused and, realizing the imminent danger they were all facing, rolled to his left, far enough for Gen. Carlton to grab him. They were then able to move the victim to safety. All the while, the room continued to rain fire and debris on Gen. Carlton and the others. As the fire intensified and moved closer in the room, Gen. Carlton continued to sweep the room for other victims. There was a loud noise, the flaming ceiling began to fall, and one of the rescuers shouted for all to leave the area. As the metal caging in the ceiling gave way, Gen. Carlton helped the others to escape the burning room.”

Terrorism Strikes

Sept. 11 began like any routine Tuesday, Carlton recalls. Every  Tuesday and Thursday, he made a trip over to the Pentagon from his office at Bolling Air Force Base for  a meeting with the Air Force secretary.

During that meeting in the basement of the Pentagon, Carlton and his colleagues were interrupted with news of what was happening at the World Trade Center in New York. They then watched in real-time on TV as the second of two airplanes hit the towers.

It wasn’t long after that American Airlines Flight 77 crashed into the west side of the Pentagon, causing it to shake and fill with smoke. Carlton said that, if he had followed a standardized evacuation plan for the Pentagon, he would have been evacuated by helicopter to a secure location to do planning. Instead, he realized he was likely the senior military physician at the Pentagon that day and wanted to stay to help victims. 

pentagon_911_1.jpg‘Providential’ Preparation

When the plane struck the Pentagon, there were pieces in place that Carlton calls “providential,” Including that he had already done work on mass-casualty management.

Carlton was the “readiness guy,” as he puts it. As the Air Force surgeon general, one of his main areas of focus had been mass casualty management for Washington and New York. He had forged relationships with the Washington Hospital District and, recently, with the New York Area Council of Hospitals in New York to work on those issues.

“I am a student of history,” he said. “I was concerned about the ’93 attacks [at the World Trade Center]. If you go back, historically, when a terrorist group decides to do something, generally they will accomplish it.”

In addition, he had been involved in planning and approving mass-casualty exercises at the Pentagon earlier in 2001 that involved a plane scenario.

That came about in February 2001 when he and the Air Force’s Flight Medicine Clinic commander in the Pentagon at the time, now-retired Air Force Col. John Baxter, MD, were having a conversation in a stairwell in the Pentagon.  Baxter suggested doing a mass-casualty exercise. For a moment, they had to stop the conversation because of noise from a plane taking off at nearby Ronald Reagan Washington National Airport.


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